Terms & Conditions

Jeff Gosling Hand Controls Ltd recommends that you print out and keep a copy of these terms and conditions for future reference. These terms and conditions will apply when you order goods from ourselves by means of our online shop (shop.jeffgosling.co.uk). These terms and conditions differ from those found on our main site, which cover our fitting services. Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Jeff Gosling Hand Controls Ltd ('Jeff Gosling Hand Controls Ltd', 'we' or 'us' or 'our'). Our registered address is Unit 3 Hollingworth Court, 264 Stockport Road West, Bredbury, Stockport, Cheshire, SK6 2AN, United Kingdom and our company registration number is 2284253.

If you have any questions or comments with regard to these terms and conditions please contact us by either email: onlinesales@jeffgosling.co.uk or phone: 0161 430 2151 (Monday–Friday, 09:00 to 17:00). These terms and conditions apply to the use of this online shop website and by accessing this online shop website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this online shop website.


The Contract Between Us

Any contract for purchases made through the online shop website (shop.jeffgosling.co.uk) will be with Jeff Gosling Hand Controls Ltd. Jeff Gosling Hand Controls Ltd must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. 

Once payment has been received Jeff Gosling Hand Controls Ltd will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Jeff Gosling Hand Controls Ltd’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

Jeff Gosling Hand Controls Ltd is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our online shop website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.  We reserve the right to vary product specifications.


Our Goods

A description of the main characteristics of goods can be found on the product pages of the Website.

Prices for goods on the Website appear on the product pages and include all UK taxes.

Prices and offers may vary and may only be available for limited periods. All prices and offers are subject to availability and may be withdrawn or amended at our discretion. The prices on the Website may differ to prices in our catalogues or elsewhere.

The Website contains a large number of goods and it is possible that, despite our best efforts, some of the goods listed on the Website may be incorrectly priced. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible. We will give you the option of reconfirming your order at the correct price or cancelling it.

We are under no obligation to sell incorrectly priced goods to you at the incorrect price if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error.

Goods being delivered to a UK address by us will be at your sole risk from the time of delivery to you.

Some offers carry a maximum quantity per customer.  If applicable, this will be detailed on the individual offer.


General Terms

These terms and conditions and all transactions relating to this online shop website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture. These terms and conditions only cover the Jeff Gosling Hand Controls Ltd online shop website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only, and that no public filing requirements apply.


This Online Shop Website

Jeff Gosling Hand Controls Ltd own the copyright, trademarks and other intellectual property rights in all material and content on this online shop website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this online shop website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on the Jeff Gosling Hand Controls Ltd online shop website, we make no warranties, whether express or implied in relation to its accuracy. We make no warranty that the Jeff Gosling Hand Controls Ltd online shop website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the online shop website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Jeff Gosling Hand Controls Ltd online shop website.


Force Majeure

We take no responsibility for any event which is outside our reasonable control, nor any consequential loss arising from such an event.


Availability of Goods You Order

If Jeff Gosling Hand Controls Ltd has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Jeff Gosling Hand Controls Ltd from your credit card will be re-credited to your account and Jeff Gosling Hand Controls Ltd will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Jeff Gosling Hand Controls Ltd will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our online shop website as quickly as we can to minimise disappointment. The process of updating the online shop website when goods have sold out at promotional price can take a few hours to update.


Delivery & Cancellation Terms

Delivery is available as a flat fee to the whole of the UK including Northern Ireland, The Scottish Highlands, Isle of Man & The Channel Islands.

Delivery can be to any address as long as the address at which your payment card is registered is also present on your order. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.

All deliveries must be signed for. Please ensure you keep the receipt sent with your delivery

All delivery timescales are subject to product and delivery slot availability. Delivery is usually within 48 hours subject to availability. However, delivery may take up to five working days.

The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

Jeff Gosling Hand Controls Ltd will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way. 

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Jeff Gosling Hand Controls Ltd shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.


You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.


Force Majeure
Jeff Gosling Hand Controls Ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.


You may cancel your order any time within seven (7) working days, beginning on the day after you received the goods. We will refund the price of the goods in full and will reimburse you for the delivery costs you paid except where multiple items have been ordered and not all of them are being returned. However you will be responsible for the cost of returning the goods to us. If a refund is payable to you we will process the refund as soon as possible, and, in any case within thirty (30) days of the day you give written notice of cancellation. 

To cancel an order, you must inform us in writing. You must also return the goods to us as soon as possible, intact and in their original packaging, and at your own cost and risk.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 10 working days. 

Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge and will be payable upon receipt, by Jeff Gosling Hand Controls Ltd, of the items returned by you.

We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods. If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.

Please post returns to the following address:

Jeff Gosling Hand Controls Ltd
Unit 3 Hollingworth Court
264 Stockport Road West
United Kingdom

This returns policy does not affect your legal rights.


Cancellation of Orders

You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Jeff Gosling Hand Controls Ltd online shop website, or by phoning us on 0161 430 2151.

All orders taken before 2pm will be processed and sent for delivery by 5pm the same day.


Changes to This Agreement

Jeff Gosling Hand Controls Ltd reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.



Notwithstanding that the whole or any part of any provision of these terms and conditions may prove to be illegal or unenforceable, the provisions of this agreement and the remainder of the provision in question shall remain in full force and effect.